Your trust is important to us. Learn about our policies regarding your privacy, purchases, and more.

Privacy Policy

Last Updated: sept 15, 2025

At BookSage, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

Information We Collect

We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes first name, last name, username or similar identifier.
  • Contact Data includes billing address, delivery address, email address and telephone numbers.
  • Financial Data includes payment card details.
  • Transaction Data includes details about payments to and from you and other details of products you have purchased from us.

We will only use your personal data for the purpose for which we collected it, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose.

Terms of Service

By accessing and using BookSage, you accept and agree to be bound by the terms and provision of this agreement.

Eligibility

You must be at least 13 years of age to use our website. By using BookSage, you represent and warrant that you meet all of the eligibility requirements.

Account Creation

To access some features of the website, you may be required to create an account. When creating your account, you must provide accurate and complete information. You are solely responsible for the activity that occurs on your account.

Shipping Policy

We aim to process and ship all orders within 1-2 business days. Shipping times may vary depending on your location and the shipping method selected.

Domestic Shipping

Standard shipping: 3-5 business days
Express shipping: 1-2 business days

During holiday seasons or special promotions, delivery times may be longer than usual. Please place your orders early to ensure timely delivery.

Return Policy

We want you to be completely satisfied with your purchase. If you're not happy with your books for any reason, we accept returns within 7 days of purchase.

Conditions for Returns

  • Items must be in original condition with no damage
  • Original packaging should be included when possible
  • Proof of purchase is required

Refund Process

Once we receive your return, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

Payment Policy

We use Razorpay as our payment processing partner to ensure secure and reliable transactions.

All payments are securely processed through Razorpay. We do not store your payment card details on our servers.

Accepted Payment Methods

  • Credit and Debit Cards (Visa, MasterCard, American Express)
  • Net Banking (All major Indian banks)
  • UPI (Google Pay, PhonePe, Paytm, etc.)
  • Wallet Payments (Paytm Wallet, MobiKwik, etc.)
  • EMI options available on select cards

Payment Security

Razorpay uses PCI-DSS compliant infrastructure and secure encryption technology to protect your payment information. All transactions are processed through a secure gateway that complies with the highest security standards.

Refund Processing

All refunds will be processed through the original payment method within 7-10 business days after we receive and inspect the returned item.

Cookie Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

Types of Cookies We Use

  • Essential Cookies: Required for the operation of our website
  • Analytical Cookies: Allow us to recognize and count the number of visitors
  • Functionality Cookies: Enable us to personalize content for you
  • Targeting Cookies: Record your visit to our website and the pages you have visited

Security Measures

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.

Data Encryption

All data transferred between your browser and our servers is encrypted using SSL technology. Your payment information is processed through Razorpay's secure payment gateway and is not stored on our servers.

If you have any questions about these policies, please contact us at Amantradersnagpur2@gmail.com or using the contact information provided below.